Shipping Policy

Shipping Information


 

Suchoutdoor.com delivery country is:
United States, Canada
Australia
United Kingdom, France, Germany, Spain, Italy, Ireland, Belgium, Austria.

Sorry, we do not ship to other countries other than the above countries.

We employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.

The days mentioned in the shipping policy all are natural days.

We are committed to provide you the best shipping options. Every day, we deliver to hundreds of customers, meanwhile ensuring that we provide the very highest levels of responsiveness to you at all times.

Verification

We will send you an confirmation email once your order is verified. After verification, in principle,the orders will not be cancelled during this period, considering handling process already start, but we will try our best to communicate with you via email or phone to find an good solution.

Processing

All orders are processed within 2-6 days. Orders are not shipped or delivered on weekends or holidays.

Non-customized Curtains: Processing times for stock designs (ie not Custom Kits) is 2-4 days. 

Customized Curtains: Processing time for custom kits is 4-6 days. Custom orders include custom sizes curtains and custom pattern printing curtains

Shipping

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Shipping charges for your order will be also calculated and displayed at checkout.

Order Amount Method Cost  Shipping Time
$0 - $39 Standard Shipping $19.99 (5-8 Days)
$40 - $79 Standard Shipping $12.99 (5-8 Days)
Above $79 Free Shipping Free (5-8 Days)
Free Swatches Swatches Shipping $7.99 (5-8 Days)

Shipment confirmation & Delivery

You will receive a Shipment Confirmation email containing tracking numbers once your order has shipped. The tracking number will be active within 24 hours.

About Tax

We pay taxes for parcels, and customers can receive parcels without paying taxes. If you have a tax problem when getting the package, please contact us.
In seldom cases, orders may be charged the customs fees by your government, not our site, we will be responsible for the charges.

Delivery Time Exceeded

International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@suchoutdoor.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Email: service@suchoutdoor.com